Words

After the Card: Why following up is important

After the Card: Why following up is important

Sending out a thought or card is like an invitation. You're letting someone know, should they feel ready, that you're someone who really cares. You...
Support Guide: Ask & Listen

Support Guide: Ask & Listen

When I wrote my support guide, the first point had to be 'Ask and listen'. Originally, I had it as 'Ask and actually listen' because there is a dif...
Sympathy vs. Empathy

Sympathy vs. Empathy

When it comes to cards, the 'sympathy' genre is well established. But well established doesn't necessarily mean it is doing its job well. For me, a...
The Dos and Don'ts of empathy cards

The Dos and Don'ts of empathy cards

There are no rules when it comes to empathy, but there are some basic guiding principles that will help you ensure that your supportive intention d...
A word on empathy

A word on empathy

I tend not to read the newspaper, which I know makes me sound disinterested or ignorant; or maybe both. But the only reason is that I still tend to...
How our Mail Service works

How our Mail Service works

In addition to our cards, I wanted to offer something extra.  A service that would take away any obstacles to getting our cards in front of the peo...
What I Do and Don't know.

What I Do and Don't know.

I'll preface this article by stressing that I have no formal or professional mental health or psychological training or experience. And I do not cl...
How to Write an Empathy Card

How to Write an Empathy Card

So you've bought a card, or you're thinking of buying one. But you have no idea what to say. Don't worry - writing cards can be difficult at the be...